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Please remember that if you access a third party
site from a link on this Website, any information you reveal
on that site is not subject to this Privacy Policy. You should
consult the privacy policies of each site you visit.
The following are the provisions of our Privacy
Policy that describe the information we collect from or about
you; ways we disclose, use and protect that information; choices
you have, and how you can update your information or contact
us with questions. We hope that reading our Privacy Policy
gives you a clear idea of how we manage information about
you.
INFORMATION COLLECTED ABOUT YOU
A. Information Collected by the New York Cryotherapy
Institute
1. In General
Personally Identifiable Information (PII or Personal Information)
is information that can be used to identify or contact you.
When you visit our Website, the New York Cryotherapy Institute
collects only the Personal Information you provide to us.
We collect the Personal Information that you provide to
us in two general and distinct ways: (1) When you send a
Webform or use the telephone to contact the New York Cryotherapy
Institute for the purpose of scheduling a doctor appointment,
asking a question, or for any other purpose and (2) When
you choose to send the New York Cryotherapy Institute an
e-mail or participate in surveys. We also collect non-personal
information from you and about your use of our Website,
emails, special promotions and newsletters that we send
to you, and Websites of selected sponsors and advertisers.
For example, the New York Cryotherapy Institute may use
"cookies" to collect non-personal information
about your use of our site, selected sponsors' sites, or
emails we send to you. the New York Cryotherapy Institute
does not store any Personal Information in any cookies on
your computer. All of these are described in more detail
below.
2. Registration and Personal Information
You may use our Website without registering or submitting
any Personal Information. In that case, the only information
we collect will be non-personal information collected through
the use of cookies. However, in order to have access to
certain services and content (e.g., using the nurse-chat
feature), you may provide certain Personal Information.
We use the Personal Information that you provide to respond
to questions from you and/or inform you of significant changes
to this Privacy Policy. We may also use this information
to send you emails with special promotions or newsletters
with content that we think may be of interest to you. You
can always opt-out of receiving such emails or unsubscribe
to newsletters at the time you register or at any time.
3. Cookies
We also collect anonymous, non-personal information about
your use of our site or your use of emails, special promotions
or newsletters that we send to you. For example, we collect
non-personal information about your use of our site and
your use of the sites of selected sponsors and advertisers
through the use of "Cookies". Cookies are small
computer files that we transfer to your computer's hard
drive that allow us to know how often someone visits a site
and the activities they conduct while on that site (such
as which pages you visited and the length of time you spent
on each of those pages). Every computer is assigned a different
cookie by the New York Cryotherapy Institute. The information
collected by cookies helps us improve the content on web
pages or in emails specifically designed for you and also
allows us to statistically monitor how many people are using
our site, or opening our emails, and for what purposes.
We may use cookie information to target certain messages
to your browser or to determine the popularity of certain
content.
Your browser software can be set to reject all cookies.
Most browsers offer instructions on how to reset the browser
to reject cookies in the "Help" section of the
toolbar. If you reject our cookie, certain of the functions
and conveniences of our site may not work properly but you
do not have to accept our cookie in order to productively
use our site. While it may be possible to link non-personal
cookie information to Personal Information collected in
other ways, please be assured that if you accept our cookie
we will not, without your consent, link the cookie information
we collect to Personal Information you provide to us on
our site.
4. E-mails and Newsletters
As noted in the discussion of cookies (see above), we collect
anonymous, non-personal information about your use of e-mails
and newsletters that we may send to you. In some cases,
when you click on a link in an e-mail or newsletter, your
browser may be momentarily directed to the site of a third
party which, acting on the New York Cryotherapy Institute's
behalf (see Disclosure to Website Service and Content Contractors,
below), notes or "counts" your response to the
e-mail or newsletter before re-directing your browser to
its proper destination; this re-direction process will not
be apparent to you. When you use the New York Cryotherapy
Institute's "Email a Friend" application, if present,
the New York Cryotherapy Institute emails the article or
other content you designate to your friend's email address
and lists your email address as the sender. The New York
Cryotherapy Institute uses the friend's email address only
for the purpose of sending your friend the email you requested
and for no other purpose unless otherwise disclosed to you
at the time you send the email.
B. Children
We are committed to protecting the privacy of children. This
Website is not designed or intended to attract children under
the age of 18. We do not collect Personal Information from
any person we actually know is under the age of 18.
C. Emails to the New York Cryotherapy
Institute
This Privacy Policy does not protect you when you send questions,
business information, ideas, concepts or inventions to the
New York Cryotherapy Institute by email to the various the
New York Cryotherapy Institute departments listed on the "Contact
Us" link (or other link) on our Website. If you want
to keep business information, ideas, concepts or inventions
private or proprietary, do not send them in an email to the
New York Cryotherapy Institute. We try to answer every email
in a timely manner, but are not always able to do so.
DISCLOSURE OF YOUR INFORMATION
Except as set forth in this policy or as specifically agreed
to by you, the New York Cryotherapy Institute will not disclose
any Personal Information it gathers from you on our Website.
We may release Personal Information to third parties: (1)
to comply with valid legal requirements such as a law, regulation,
search warrant, subpoena or court order; or (2) in special
cases, such as a physical threat to you or others. In the
event that we are legally compelled to disclose your Personal
Information to a third party, we will notify you unless doing
so would violate the law or court order.
A. Disclosure to the New York Cryotherapy
Institute Subsidiaries and Divisions
The New York Cryotherapy Institute may disclose Personal Information
to its corporate subsidiaries or other divisions of the organization.
Any Personal Information provided to subsidiaries or divisions
of the New York Cryotherapy Institute will be treated by those
entities in accordance with the terms of this Privacy Policy.
B. Disclosure to the New York Cryotherapy
Institute Operations and Maintenance Contractors
The New York Cryotherapy Institute operations and maintenance
contractors sometimes have limited access to your Personal
Information in the course of providing products or services
to the New York Cryotherapy Institute. These contractors include
vendors and suppliers that provide us with technology, services,
and/or content related to better operation and maintenance
of our Website. Unless you have opted out of receiving emails
and newsletters from the New York Cryotherapy Institute, these
contractors also may have access to your email address to
send newsletters or special promotions to you on our behalf
or to send emails to you for purposes such as conducting market
research on our behalf. Access to your Personal Information
by these contractors is limited to the information reasonably
necessary in order for the contractor to perform its limited
function for the New York Cryotherapy Institute. We also contractually
require that our operations and maintenance contractors 1)
protect the privacy of your Personal Information consistent
with this Privacy Policy, and 2) not use or disclose your
Personal Information for any purpose other than providing
us with products and services.
C. Disclosure to Advertising Partners
The New York Cryotherapy Institute does not sell advertising
to or accept advertising from other parties for display on
the Website; consequently, the New York Cryotherapy Institute
makes no disclosure of any Personal Information to such entities.
D. Disclosure of Information for Physician
Appointment Scheduling
The New York Cryotherapy Institute provides Personal Information
to physicians and/or the physician practice employees with
which the New York Cryotherapy Institute has scheduled an
appointment for you, through the New York Cryotherapy Institute
Website. This information disclosure is communicated to the
Physician in an encrypted format (as described in “How
the New York Cryotherapy Institute Handles Privacy and Security
Internally) and is necessary for the physician to be prepared
with information about you for your appointment. The New York
Cryotherapy Institute may also disclose the date of your appointment
and physician name to third parties, in which case no personally
identifying information about you will be disclosed.
E. Disclosure of Aggregate Information
The New York Cryotherapy Institute may provide to third parties
non-personal information about you that does not allow you
to be identified or contacted and that is combined with the
non-personal information of other users ("Aggregate Information").
For example, we might inform third parties regarding the number
of users of our site and the activities they conduct while
on our site. We also may not limit the third parties' use
of the Aggregate Information, except that we do require third
parties to whom we disclose Aggregate Information to agree
that they will not attempt to make this information personally
identifiable by combining it with other databases or otherwise.
How the New York Cryotherapy Institute
Handles Privacy and Security Internally
The New York Cryotherapy Institute wants your Personal Information
to remain as secure as possible. That is why we have a two-tier
security system at the New York Cryotherapy Institute that
combines leading technical safeguards and a code of conduct
for those employees who are permitted to access your Personal
Information. On the technical side, the New York Cryotherapy
Institute uses Secure Socket Layer (SSL) encryption technology
in transmitting your Personal Information to physicians to
help ensure the integrity and privacy of the Personal Information
you provide to us via the Internet. Encryption involves systematically
scrambling numbers and letters, so that even if someone managed
to intercept the information, they would not be able to make
sense of it. In order to take advantage of this encryption
technology, you need to have an Internet browser that will
support 128-bit encryption, such as Netscape or Microsoft
Explorer. On the employee side, only a limited number of the
New York Cryotherapy Institute employees are authorized to
access your Personal Information. All the New York Cryotherapy
Institute employees must abide by our Privacy Policy and those
who violate our Privacy Policy are subject to disciplinary
action, up to and including termination. Although we will
make every reasonable effort to protect your Personal Information
from loss, misuse, or alteration by third parties, you should
be aware that there is always some risk involved in transmitting
information over the Internet. There is also some risk that
thieves could find a way to thwart our security systems.
YOUR PRIVACY CHOICES
From time to time on the New York Cryotherapy Institute Website,
you may be given the option of receiving recurring information
or newsletters via email from the New York Cryotherapy Institute
and/or directly from third parties.
If you wish to subscribe to such newsletters
via email, we ask for contact information, such as name and
email address. You can unsubscribe from the newsletters by
simply clicking on the "unsubscribe" link at the
bottom of any email newsletter. An email to our automated
unsubscribe service will be created on your machine. Click
the "send" button. You will then be unsubscribed
from that newsletter within two to three business days. If
you are experiencing difficulties with our automated unsubscribe
service, you can email us at Site Administrator. The Site
Administrator will unsubscribe you from that newsletter in
two to three business days.
This privacy statement applies only to the New
York Cryotherapy Institute Website. The New York Cryotherapy
Institute Website does contain links to other sites. Once
you enter another Website (whether through an advertisement,
service, or content link), be aware that the New York Cryotherapy
Institute is not responsible for the content or privacy practices
of such other sites. We encourage you to look for and review
the privacy statements of each and every Website that you
visit through a link or advertisement on the New York Cryotherapy
Institute's site or any site that collects Personal Information
from you.
UPDATING YOUR PERSONAL INFORMATION AND
CONTACTING THE NEW YORK CRYOTHERAPY INSTITUTE
You can always contact us in order to (1) delete your Personal
Information from our systems, (2) update the Personal Information
that you have provided to us, and (3) change your preferences
with respect to marketing contacts or other activities, by
contacting us at the location below. Such changes will not
have any effect on other information that the New York Cryotherapy
Institute maintains. If you have a complaint or problem you
may email us at Site Administrator and your complaint will
be forwarded to the appropriate internal the New York Cryotherapy
Institute department for a response or resolution. We try
to answer every email in a timely manner but are not always
able to do so. If you do not receive adequate resolution of
a privacy related problem, you may write to the New York Cryotherapy
Institute's Privacy Help Desk at:
The New York Cryotherapy Institute
Columbia University
161 Fort Washington Avenue, New York, NY 10032
PH 212-305-6408
You should be aware that it is not technologically
possible to remove each and every record of the information
you have provided to the New York Cryotherapy Institute from
our servers. The need to back-up our systems to protect information
from inadvertent loss means that a copy of your Personal Information
may exist in a non-erasable form that will be difficult or
impossible for us to locate. Nevertheless, we promise that
upon receiving your request, all Personal Information stored
in the databases we actively use for research and daily business
activities, and other readily searchable media, will be deleted.
Privacy as it applies to the Internet is a dynamic,
rapidly developing area. In the future, we may make significant
changes to our privacy policy affecting the use of the Personal
Information we collect. We will notify you by email of any
significant changes concerning our use of your Personal Information
and obtain your "opt-in" consent to any significant
new uses of your Personal Information if it was collected
from you prior to a significant change in this policy. We
may also make non-significant changes to our Privacy Policy
that generally will not affect our use of your Personal Information
and we generally will not notify you of these non-significant
changes. You should check this posted Privacy Policy for any
non-significant changes. If you do not agree to the terms
of this Privacy Policy or any revised policy, please exit
the site immediately.
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